SlipDoctors™ Warranty and Certification
Refund Policy: No questions asked. 30 day exchange on all unopened floor treatment solutions. 30 day return policy guarantee for treatment solutions if the product did not perform to your expectations. This does apply to coatings. Unused product must be returned with explanation or description of procedure used. All other products have 30 day return policy on only unopened products, including grab bars.
Two Year Warranty Policy
All properly installed SlipDoctors products are guaranteed to increase the coefficient of friction for your surface for 2 years (provided cleaning procedures are followed and no contanaments are present). If at any time during the warranty period the treated surface should lose its coefficient of friction, an authorized applicator (the "Applicator") will reapply or provide additional treatment at no additional cost to the Customer. In no way does the Provider or anyone ever agree that no one will fall as a result of the SlipDoctors treatment. In exchange for good and valuable consideration, including the provision of the SlipDoctors Non-Slip treatment, the Customer and the heirs, executors, administrators, successors and assigns of the Customer hereby remise, release and forever discharge the Distributor, the Manufacturer (SoftTec Products, LP) and the Applicator, including all employees, agents and representatives respectively thereof, from all actions, claims, costs, expenses and demands or damages at law or in equity of any kind whatsoever ("claims") in respect of injury, loss or damage howsoever caused arising out of any incident relating to any surfaces treated by the SlipDoctors treatment and waives all claims against the Distributor, the Manufacturer and the Applicator.
The Customer has read this Warranty and Waiver Agreement fully and understands its terms and has signed it freely and voluntarily without any inducement, assurance or guarantee being made and the signature of the Customer represents a complete and unconditional release of all liability to the greatest extent allowed by law and the Customer waives all right to any claims to entitlements in connection herewith.
The Provider makes no warranty, whether express or implied, statutory, or otherwise, as to the merchantability or fitness of its product other than that as expressly stated herein.
Certify Your Tile For Free!
Want to know the friction level on your new slip resistant floor? Send us your tile! For only $99 we will perform a coefficient of friciton test on your new slip resistant floor using our BOT-3000 device and email you the results! All orders over $250 qualify one FREE test. Send your tile to our corporate address or contact your local provider (3440 Sojourn Drive Suite 290, Carrollton, TX 75006). Watch the video below for some more information about the BOT-3000.